RAM Promaster City Review

Introduced to the market as a part of RAM's commercial vehicle lineup, the Promaster City has been a staple for businesses seeking a compact yet capable workhorse. Built on the Fiat Doblo platform, it represents a collaboration that combines European urban utility with American practicality.

• Key dates in its history:
  • 2015: RAM Promaster City launched in North America
  • 2017: Updated with new features and improved fuel efficiency
  • 2019: Introduced with enhanced infotainment systems
  • 2020: Upgraded safety features added as standard
  • 2022: Received a minor facelift and technology update

Technology by Model Year:

• 2015: Basic infotainment system introduced
• 2017: Enhanced with Uconnect 5.0 system
• 2019: Added Apple CarPlay and Android Auto
• 2020: Included a rearview camera as standard
• 2022: Upgraded with a 7-inch touchscreen display

Infotainment System:

• Screen size: 7-inch touchscreen
• Features: Apple CarPlay, Android Auto, Bluetooth connectivity, integrated navigation
• Connectivity: USB ports, auxiliary input, Bluetooth

Driver Assistance Features:

• Standard: Rearview camera, hill start assist
• Optional: ParkSense rear park assist, blind-spot monitoring, rear cross-path detection

The RAM Promaster City has been engineered with safety as a priority, earning respectable ratings in crash tests. Its rigid construction and suite of safety features ensure that both cargo and passengers are well-protected.

Safety Ratings:

• NHTSA Rating: 4 stars
• IIHS Rating: Acceptable

Safety Features:

• Standard: Rearview camera, electronic stability control, traction control
• Optional: Blind-spot monitoring, rear cross-path detection, ParkSense rear park assist

The RAM Promaster City is known for its reasonable running costs, thanks to its efficient engine and cost-effective maintenance schedule.

• Fuel Economy: 21/28/24 mpg (city/highway/combined)
• Service Intervals:
  • Oil Change: Every 10,000 miles
  • Major Service: Every 30,000 miles
• Common Repair Costs:
  • Brake Pads: $150-$300
  • Alternator: $400-$600

Known Issues by Year:

• 2015: Transmission shudder
• 2017: Electrical system malfunctions
• 2019: Occasional rear suspension noise

Competitor 1:

• Market Position: Ford Transit Connect is a direct competitor, offering a similar compact van experience aimed at urban drivers and small business owners.
• Features Comparison: The Transit Connect boasts a more refined interior and a wider array of tech features, but lacks the Promaster City's cargo space.
• Price Comparison: Generally priced slightly higher than the Promaster City, the Transit Connect justifies this with its higher-quality interior.
• Running Costs: Comparable running costs, though the Transit Connect may incur higher repair costs due to its more complex technology.

Competitor 2:

• Market Position: The Nissan NV200 is another rival, focusing on affordability and ease of maintenance.
• Features Comparison: While less equipped in terms of technology, the NV200 offers a simpler, more utilitarian interior.
• Price Comparison: Typically undercuts the Promaster City on price, making it attractive for budget-conscious buyers.
• Running Costs: Offers lower running costs due to its simplistic design and fewer electronic components.

Competitor 3:

• Market Position: The Mercedes-Benz Metris is positioned as a more premium option in the compact van market.
• Features Comparison: Offers superior build quality and a more luxurious interior, along with advanced tech features.
• Price Comparison: Commands a higher price point, appealing to those who value luxury and brand prestige.
• Running Costs: Higher running costs due to the premium brand's maintenance and repair expenses.

The RAM Promaster City stands out as a practical, versatile choice for both business and personal use. Its combination of cargo capacity, maneuverability, and affordability makes it a compelling option in the compact van segment. While it may not offer the luxury of some competitors, its focus on utility and cost-effectiveness ensures it meets the needs of its target market efficiently.