RAM ProMaster Cutaway Review

Published on 2/20/2025

The RAM ProMaster Cutaway is a versatile commercial vehicle that caters to businesses requiring a customizable and reliable platform for their specific needs. Known for its practicality and adaptability, the ProMaster Cutaway is a popular choice across various industries, from delivery services to mobile workshops. Positioned in the commercial van market, it competes with other full-size vans offering similar flexibility and functionality.

History and Background

Originally introduced as part of RAM's commercial lineup, the ProMaster Cutaway has evolved over the years to meet the changing demands of businesses. It was developed to provide a strong foundation for customization, allowing businesses to tailor the vehicle to their exact specifications.

  • The ProMaster Cutaway has its roots in the Fiat Ducato, a successful European commercial van.
  • It was introduced in the North American market in 2014, marking RAM's expansion into the commercial vehicle sector.
  • The Cutaway version was designed to offer maximum upfit potential with an open chassis for various applications.

Key Dates:

  • 2014: Introduction of the ProMaster Cutaway in North America
  • 2018: Updates to engine options and technology
  • 2021: Refresh with improved safety and connectivity features
2023 RAM Promaster 3500 CUTAWAY 159" WB/V6 3.6/CRUISE/ELECTR MIRROR

2023 RAM Promaster 3500 CUTAWAY 159" WB/V6 3.6/CRUISE/ELECTR MIRROR

$63,999

187 miles

2016 RAM Promaster 3500 Low Roof Extended 159" WB

2016 RAM Promaster 3500 Low Roof Extended 159" WB

$26,999

70,028 miles

Performance and Handling

VariantEnginePower0-60Top SpeedFuel Economy
Base3.6L Pentastar V6280 hpN/AN/A16/21 mpg
Diesel3.0L EcoDiesel I4174 hpN/AN/A21/28 mpg

Interior and Comfort

FeatureBaseMidTop
Air Conditioning
Infotainment-
Power Windows
UpholsteryClothClothLeather

Technology and Features

Technology by Model Year:

  • 2014: Basic connectivity and audio system
  • 2018: Introduction of a touchscreen infotainment system
  • 2021: Updated with advanced connectivity options and driver aids

Infotainment System:

  • Screen size: 5-inch to 7-inch options
  • Features: Navigation, Bluetooth, voice command
  • Connectivity: USB, AUX, and optional Wi-Fi hotspot

Driver Assistance Features:

  • Standard: Rearview camera, hill start assist
  • Optional: Blind-spot monitoring, cross-traffic alert, parking sensors

Safety

The RAM ProMaster Cutaway is built with safety in mind, incorporating a robust frame and a suite of safety features to protect occupants. While specific crash test ratings are limited due to its commercial nature, it is engineered to meet high standards of protection.

Safety Ratings:

  • NHTSA Rating: Not rated
  • IIHS Rating: Not applicable

Safety Features:

  • Standard: Airbags, electronic stability control, traction control
  • Optional: Advanced brake assist, lane departure warning

Value for Money

YearConditionPrice Range
2018Excellent$25,000-$30,000
2019Good$20,000-$25,000
2020Fair$15,000-$20,000

Running Costs:

Running costs for the ProMaster Cutaway are manageable, with an emphasis on longevity and efficiency. Regular maintenance is straightforward, and the vehicle is designed to minimize downtime.

  • Fuel Economy: 16/21/18 mpg (city/highway/combined)
  • Service Intervals:
    • Oil Change: 10,000 miles
    • Major Service: 30,000 miles
  • Common Repair Costs:
    • Brake Pads: $150-$300
    • Transmission Service: $400-$800

Known Issues by Year:

  • 2017: Electrical system issues
  • 2019: Transmission shudder concerns

Competitor Comparison

Competitor 1: Ford Transit Cutaway

  • Market Position: The Ford Transit Cutaway is a direct competitor, known for its robust build and versatility in upfitting.
  • Features Comparison: Offers a wider range of configurations and advanced safety features.
  • Price Comparison: Generally higher priced than the ProMaster but offers more standard features.
  • Running Costs: Slightly higher due to more complex technology and maintenance needs.

Competitor 2: Mercedes-Benz Sprinter Cab Chassis

  • Market Position: Positioned as a premium option with advanced technology and superior finish.
  • Features Comparison: Superior technology and comfort features, but at a premium price.
  • Price Comparison: Significantly higher initial cost, reflecting its premium positioning.
  • Running Costs: Higher due to premium parts and service costs.

Competitor 3: Chevrolet Express Cutaway

  • Market Position: Known for its reliability and straightforward design, favored by traditionalists.
  • Features Comparison: Basic features, with a focus on reliability over technology.
  • Price Comparison: Competitive pricing, often lower than the ProMaster.
  • Running Costs: Generally low, with a reputation for durability and ease of repair.

Verdict

The RAM ProMaster Cutaway stands out in the commercial vehicle market for its adaptability, reliability, and reasonable running costs. It offers a solid foundation for businesses needing a customizable vehicle platform, with a variety of engine options and modern features that enhance its utility. While it may not boast the luxury of some competitors, its value proposition and practicality make it a wise choice for budget-conscious businesses.